Pneumatic Flatten Machine

This website is the dedicated international marketing brand and official online platform established by HXCP's International Trade Department. It is responsible for the global promotion and sales of HXCP's comprehensive range of post-press solutions, including bookbinding machinery, consumables, and spare parts.

We are a professional manufacturer located in Dongguan City, South China, with over 30 years of experience in high-quality post-press machinery. Additionally, we act as a premier integrator for over 200 related post-press products. This allows us to offer you a comprehensive, "one-stop" solution for all your printing and packaging needs.

Quality is our lifeline. We adopt rigorous manufacturing standards to control every step of production, ensuring durability and precision. All machines undergo strict testing before shipment to ensure they meet international standards and your specific requirements.

Yes, our machines are CE certified and comply with international safety and quality standards, making them suitable for export to markets worldwide.

We've made it simple:

• Browse our website and check the products you are interested in.
• Submit your contact information in the inquiry box at the bottom of this product web page.
• Our team will respond via email (priority) or WhatsApp within 24 hours(excluding weekends and holidays).
• Our sales team will contact you shortly to assist, when we got your inquiry information.

Because we supply professional industrial equipment, not just standard commodities. Your specific needs—such as function, speed, voltage, configuration, and material compatibility—matter. Our dedicated sales specialists review your Inquiry List to provide:

• Accurate pricing based on your specific configuration.
• Professional recommendations to ensure the machine fits your production line.
• The latest lead times and optimized logistics solutions.
• This ensures you get the right machine, not just a machine.

We typically accept T/T (Telegraphic Transfer). For specific terms or other payment methods, please discuss directly with your sales specialist.

The standard lead time is around 7 to 30 days, depending on the specific machine model and our current production schedule. For customized voltage or special configurations, we will confirm the exact timeline with you before order confirmation

Absolutely. We understand the risks of long-distance transport. All our machines are professionally packed:

• Inner Layer: Vacuum-sealed plastic wrapping to prevent moisture and rust.
• Outer Layer: Heavy-duty, standard export wooden cases designed to protect against shock and rough handling.

Yes, 100%. Every machine must pass a comprehensive test run by our Quality Control (QC) Department before it leaves our factory. We can also provide testing videos upon request before shipment.

We stand firmly behind our quality. We offer:

• One-Year FREE Warranty: Covering parts replacement for manufacturing defects (excluding consumables).
• Lifetime Technical Support: We are here to support your machine for its entire operational life.

We act fast to minimize your downtime:

• Local Support First: We will immediately coordinate with our local service partners or regional branch teams to assist you.
• Headquarters Support: If no local team is available in your area, our headquarters will support you directly via Email or WhatsApp (photos/videos help).
• Remote Diagnosis & Parts: Our engineers will analyze the problem, guide you through a solution, and arrange express shipment for any necessary parts immediately.

Yes, we offer flexible support options based on the machine type:

• Online Support (Free): Comprehensive manuals, video tutorials, and live video guidance. For smaller machines, they are designed to be "Plug and Play"—simply unpack, connect the power, and run.
• On-Site Service (Paid): For large-scale equipment or complex lines, we can send an engineer to your factory for installation and training (client covers travel and accommodation costs).

When our engineer arrives at your factory, they will complete the following within the scheduled time:

• On-site assembly and installation.
• Power-on testing and trial production based on your product requirements.
• Comprehensive Training: Teaching your operators daily usage, troubleshooting, and routine maintenance.
• The service concludes only after you are satisfied with the machine's performance and sign the acceptance report.

Yes! We ensure long-term availability:

• Spare Parts: You can order directly through our dedicated parts website, pspare.parts, or contact our sales team.
• Consumables: Contact our sales team anytime for fast restocking.
• Recommendation: We suggest purchasing a "Starter Kit" of common consumables with your new machine to save on future shipping costs.